Privacy & Data Policy

Information We Collect

1.1 Personal Information: When you use our website or services, we may collect personal information such as your name, email address, phone number, postal address, and payment details.

1.2 Usage Information: We automatically collect certain information about your device and how you interact with our website, including your IP address, browser type, operating system, pages visited, and actions taken.

1.3 Cookies: We may use cookies and similar tracking technologies to enhance your experience, analyse usage patterns, and personalize content.

How We Use Your Information

2.1 Providing Services: We use your personal information to provide and improve our services, fulfil your requests, communicate with you, and process payments.

2.2 Analytics: We analyse usage data to understand how visitors interact with our website and services, identify trends, and optimize performance.

2.3 Marketing: With your consent, we may use your contact information to send promotional emails or newsletters about our products and services. You can opt out of marketing communications at any time.

Data Security

3.1 We implement reasonable security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

3.2 Despite our efforts, no method of transmission over the internet or electronic storage is 100% secure. Therefore, we cannot guarantee absolute security.

Sharing Your Information

4.1 We may share your personal information with trusted third parties who assist us in operating our website, conducting our business, or providing services to you. These third parties are contractually obligated to keep your information confidential and use it only for the purposes specified by us.

4.2 We may also disclose your information to comply with legal obligations, enforce our policies, respond to legal requests, or protect our rights, property, or safety.

Data Retention

5.1 We retain your personal information for as long as necessary to fulfil the purposes outlined in this Policy, unless a longer retention period is required or permitted by law.

5.2 Upon request, we will delete or anonymise your personal information, unless we are required to retain it by law or for legitimate business purposes.

Your Rights

6.1 You have the right to access, correct, update, or delete your personal information. You can do this by contacting us using the information provided below.

6.2 You may also have the right to restrict or object to the processing of your personal information, as well as the right to data portability.

Children's Privacy

7.1 Our website and services are not intended for children under the age of 13. We do not knowingly collect personal information from children under the age of 13. If you believe we have inadvertently collected information from a child under 13, please contact us immediately.

Changes to This Policy

8.1 We reserve the right to update or modify this Policy at any time. Any changes will be effective immediately upon posting on this page. We encourage you to review this Policy periodically for any updates.

Contact Us

9.1 If you have any questions, concerns, or requests regarding this Policy, please contact us at:

Office: 09 416 1224
Mobile: 027 281 6695
Email: info@phoenixenviro.nz