Grease Trap Servicing, Maintenance & Cleaning
Keep your kitchen’s grease trap and converter running smoothly with Phoenix Environmental Solutions. We provide expert servicing, scheduled maintenance, and thorough cleaning to prevent blockages, reduce odours, and ensure compliance with local regulations.
Jump to Guides & Documentation
Jump to Guides & Documentation
All-in-One Grease Trap Servicing, Maintenance & Cleaning
Phoenix Environmental Solutions offers complete grease trap and converter services, including expert servicing, regular maintenance programs, and thorough cleaning. Our services ensure compliance with Auckland Council regulations, prevent blockages, and keep your kitchen running smoothly. We provide 24/7 emergency cleaning and fixed-price maintenance packages to meet the needs of commercial kitchens of all sizes.
Fast and Efficient Servicing
Our expert servicing ensures your grease traps and converters operate efficiently, preventing blockages and minimising downtime for your kitchen.
Scheduled Maintenance Programs
Regular maintenance prevents costly repairs and blockages, keeping your grease trap and converter in top working condition year-round.
24/7 Emergency Cleaning Services
We offer fast, after-hours cleaning services to resolve blockages, overflows, or odours, so your business can continue running smoothly.
Fixed-Price Cleaning Solutions
Enjoy peace of mind with our fixed-price cleaning services, ensuring no hidden fees or surprise charges, just reliable cleaning for your grease trap.
Seamless Trap Servicing
Phoenix Environmental Solutions provides expert grease trap servicing designed to meet Auckland Council’s discharge bylaws. Our team assesses your kitchen’s specific needs to ensure your grease traps and converters are functioning efficiently. We service both in-ground and above-ground units, ensuring your system is well-maintained to minimise FOG (fats, oils, and grease) buildup and prevent blockages.
Servicing Includes:
- Thorough servicing of in-ground and above-ground systems
- Tailored maintenance schedules based on your kitchen's usage
- Compliance with Auckland discharge bylaws
- Fast, non-disruptive servicing to keep your business running smoothly
Comprehensive Maintenance Plans
Keep your grease trap operating efficiently with our scheduled maintenance program. Regular grease trap maintenance prevents FOG buildup, which can cause blockages, costly plumbing repairs, and unpleasant odours. Our expert technicians will assess and clean your system, ensuring compliance and smooth kitchen operations.
Key Benefits of Scheduled Maintenance:
- Prevents blockages and system failure
- Reduces foul odours and ensures hygiene
- Complies with local health regulations
- Flexible scheduling to minimise business disruption
Thorough Cleaning Process
Our expert cleaning services ensure that your grease traps and converters are thoroughly cleaned to remove all FOGs and prevent future blockages. With our industrial-grade vacuum system and detailed cleaning process, we guarantee that your kitchen remains operational and compliant.
Cleaning Process Includes:
- Housekeeping – We prepare the area and unclip or remove system bolts to access the grease trap.
- Assessment – We evaluate the grease trap’s condition and check for missing parts.
- Grease Removal – Using industrial vacuums, we remove grease and sediment.
- Outlet Inspection – We check and clean the outlet pipe to prevent blockages.
- Detailing – We scrape any remaining grease and perform a flow test.
- Waste Disposal – All waste is removed and disposed of at a certified facility.
Emergency Cleaning Services
Blocked grease traps and converters can lead to major disruptions in your kitchen. Our 24/7 emergency cleaning service ensures that any blockages, grease trap overflows, or unpleasant odours are dealt with immediately. Our team is available around the clock to keep your kitchen running smoothly.
Emergency Services Include:
- Fast response for blocked or overflowing grease traps
- Odour and fruit fly control
- After-hours cleaning to prevent kitchen downtime
- Solutions for overflows and emergency repairs
Mac Trap Ezi Clean Maintenance Videos & Guides
Performing an Easy Clean on a Grease Boss Unit
This video introduces the Grease Boss, demonstrating how it eliminates fats, oils, and grease from wastewater without the need for chemicals. It also showcases the self-wash cycle and pump-out features that keep the trap cleaner and reduce servicing costs.
In-Depth Maintenance & Troubleshooting Series
Introductory overview of the next 16 videos on Grease Boss maintenance and use.
Outlines the essential equipment for Grease Boss maintenance.
Provides an overview of the Grease Boss, explaining its components and how it operates.
Reviews the Grease Boss installation, highlighting key checks to ensure proper setup.
Offers a detailed look at the rear components of the Grease Boss, explaining their functions and how to access them for maintenance.
Details best practices to avoid grease trap issues by scraping dishes.
Shows how to empty the Grease Boss filter basket properly.
Learn how to access the unit and navigate the control panel.
Explains how to use the heat function effectively.
Demonstrates operating the roll function for grease removal.
Shows how to use the rinse function for cleaning.
Illustrates using the pump-out function to remove wastewater.
Guides you on checking pipework for blockages.
Shows how to inspect and replace the wiper blade.
Explains inspecting and replacing door and lid seals.
Demonstrates disabling the overnight cycle setting.
Provides access to the operations and service manual.
Big Dipper Maintenance Videos & Documentation
Discover how to perform daily maintenance on your Big Dipper 51k Series models with internal strainer baskets to ensure optimal performance and longevity.
Learn the steps for weekly maintenance on Big Dipper 51k Series models with internal strainer baskets to keep your system running smoothly.
Find out how to conduct quarterly maintenance on your Big Dipper 51k Series models with internal strainer baskets to maintain efficiency and compliance.
Why Grease Trap Servicing, Maintenance & Cleaning Matters
Proper grease trap servicing, maintenance, and cleaning are essential for complying with Auckland Council discharge bylaws, which require systems to minimise fats, oils, and grease from entering the public network. Regular servicing prevents blockages, ensures compliance, reduces odours, and helps you avoid costly repairs while keeping your kitchen running smoothly.
How We Clean Your Grease Trap
Initial Inspection
We begin by assessing the grease trap’s condition, checking for blockages or missing parts before we start the cleaning process.
Grease and Sediment Removal
Using industrial wet-dry vacuums, we extract grease, sediment, and debris from your grease trap, ensuring a thorough clean.
Outlet and Flow Check
We inspect and clean the outlet pipe, checking for any potential blockages that could cause backups in the future.
Waste Disposal
After cleaning, we dispose of the grease and waste at a licensed waste facility, ensuring compliance with environmental regulations.
Brands we Service
At Phoenix Environmental Solutions, we service and clean all major brands of grease traps and converters, ensuring reliable performance and long-lasting efficiency.
Need Immediate Help?
If you’re experiencing blockages, odours, or grease trap overflows, call Phoenix Environmental Solutions for fast, reliable emergency grease trap cleaning services. We’re available 24/7 to get your kitchen back up and running.
Frequently Asked Questions
Explore our comprehensive FAQ section to learn more aboutgrease trap maintenance, Big Dipper repairs, Mac Trap Grease Boss, proper sizing, and best practices for commercial kitchens. Get expert insights to ensure your kitchen remains compliant, efficient, and problem-free.
How often should grease traps be cleaned?
The frequency of grease trap cleaning depends on the level of kitchen activity and the amount of fats, oils, grease, and solids (FOGS) produced. For most restaurants, grease traps should be cleaned every 1-3 months to ensure proper function and prevent blockages. Regular cleaning maintains hygiene standards and avoids costly repairs. For a thorough clean, contact us at 027 281 6695.
How can I reduce FOGS in my kitchen?
While you can’t stop the formation of fats, oils, grease, and solids (FOGS) entirely, you can reduce them by scraping excess food off plates and utensils before washing, using in-sink strainers, and ensuring proper disposal of cooking oil. Minimizing FOGS helps maintain the efficiency of your grease trap and prevents blockages.
What are the charges for grease trap cleaning?
The cost of grease trap cleaning varies depending on the size of your operation. We offer simple, transparent pricing without hidden fees. To get a customised quote, contact us at 027 281 6695, and we’ll provide a service estimate based on your kitchen's specific needs.
Can grease collected be recycled for other purposes?
In most cases, grease collected from grease traps cannot be recycled due to the combination of water, oil, food waste, and fat. While oil recovery is technically possible, the small volumes typically make it cost-prohibitive.
How do I address odour and fruit fly issues from my grease trap?
If your grease trap is emitting unpleasant odours or attracting fruit flies, it may require cleaning or maintenance. Contact our team for troubleshooting and solutions, including cleaning and enzyme dosing options to eliminate these problems.
What is the importance of regular grease trap cleaning?
Regular grease trap cleaning is essential for preventing the buildup of fats, oils, and greases (FOGs) that can clog your plumbing system. Regular maintenance helps avoid costly repairs, ensures a hygienic kitchen environment, and keeps your kitchen compliant with local regulations.
How often should I schedule Big Dipper maintenance?
For optimal performance, it’s recommended to schedule Big Dipper grease trap maintenance quarterly. Regular maintenance helps prevent potential issues and ensures that your system runs efficiently, reducing the risk of downtime.
Can I perform self-maintenance on my Big Dipper?
Yes, daily and weekly self-maintenance is encouraged to keep your Big Dipper grease trap in top condition. Our team can provide guidance on the best practices to maintain your system effectively between professional maintenance visits.
What if I experience problems between maintenance visits?
If you experience any issues with your Big Dipper grease trap between maintenance visits, feel free to contact us for troubleshooting assistance and support. We’re here to help resolve any problems promptly.
What is a Big Dipper grease trap?
A Big Dipper grease trap is an automatic device designed to separate fats, oils, and grease from wastewater in commercial kitchens. It prevents these substances from entering your plumbing system, where they could cause clogs and other issues.
Why should I choose authorized repair services for my Big Dipper?
Choosing authorized repair services ensures that your Big Dipper grease trap is handled by professionals with the proper training and expertise. This minimizes downtime, ensures proper repairs, and helps extend the life of your system.
Can I order replacement parts for my Big Dipper?
Yes, if your Big Dipper grease trap is missing a part or requires replacement components, you can order them through our services. We ensure that all parts are compatible and work seamlessly with your system.
What services do you offer for Grease Boss Ezy Clean units?
We provide comprehensive repairs, maintenance, and system optimisation for Mac Trap Grease Boss Ezy Clean units. Our services include diagnosing issues, performing necessary repairs with genuine parts, optimising system performance, and offering staff training on proper operation and maintenance.
How often should my Grease Boss unit be serviced?
It's recommended to have your Grease Boss Ezy Clean unit serviced every three months. Regular maintenance ensures optimal performance, prevents breakdowns, and extends the lifespan of your equipment.
What are the signs that my Grease Boss unit needs repairs?
Common indicators include unusual noises, persistent odours, slow drainage, grease build-up, system alerts on the control panel, or the unit not operating as efficiently as usual. If you notice any of these signs, it's advisable to schedule a service.
Do you offer emergency repair services for Grease Boss units?
Yes, we provide prompt emergency repair services to minimise downtime and keep your kitchen operations running smoothly. Our technicians are available to address urgent issues and restore your equipment's functionality.
Are you authorised to repair and service Mac Trap Grease Boss units?
Absolutely. Phoenix Environmental Solutions is an approved service agent for Mac Trap in Auckland. Our technicians are extensively trained and experienced in servicing and repairing Grease Boss Ezy Clean units.
Can you provide training for my staff on maintaining the Grease Boss unit?
Yes, we offer comprehensive training sessions for your staff on daily maintenance procedures, proper operation techniques, and basic troubleshooting. This training helps ensure your unit operates efficiently between professional services.
Do you supply genuine replacement parts for Grease Boss units?
We carry a full complement of genuine Mac Trap parts and sundries. Using authentic components ensures the longevity of your equipment and maintains compliance with manufacturer specifications.
What are grease traps, and why are they important in commercial kitchens?
Grease traps are plumbing devices designed to intercept fats, oils, and grease (FOGs) from wastewater in commercial kitchens. They prevent these substances from entering the sewer system, which can cause blockages and environmental pollution.
Why is proper grease trap sizing important?
Proper grease trap sizing is essential for optimal performance. Correct sizing ensures adequate retention time for effective grease removal, prevents pipe blockages, and complies with local regulations, minimizing disruptions to your kitchen operations.
What factors should be considered when sizing a grease trap?
Factors that affect grease trap sizing include the average wastewater flow rate, the type of fixtures (e.g., sinks, dishwashers), the nature of cooking activities, and the overall volume of effluent generated by your kitchen. All of these help determine the appropriate size for your grease trap.
How can I size my grease trap correctly?
Proper grease trap sizing involves measuring the flow rate from each fixture, calculating the overall wastewater volume, and using a sizing guide or calculator. For the best results, consult a professional for accurate sizing and installation.
What are the different types of grease traps?
Common types of grease traps include gravity interceptors and mechanical separators. Both types allow wastewater to cool, separating the grease from water. Gravity interceptors rely on gravity, while mechanical separators use mechanical means to remove grease from wastewater.
What are some common issues with improper grease trap sizing?
Improperly sized grease traps can result in poor grease removal, frequent blockages, plumbing issues, and increased costs due to repairs or environmental fines. Correct sizing is essential to prevent these problems and maintain smooth kitchen operations.
Where are grease traps typically located in commercial kitchens?
Grease traps can be installed either indoors, usually beneath sinks, or outdoors, where they are buried underground near the kitchen. The location depends on the type and size of the grease trap and the kitchen layout.
How do I maintain my grease trap’s efficiency and longevity?
Regular cleaning and professional servicing are crucial to maintaining your grease trap’s efficiency and lifespan. Ensuring the correct sizing and installation, scheduling routine cleanings, and monitoring FOGS levels all contribute to the proper functioning of the grease trap.
Still have questions?
Reach out to our team on the contact page, and we'll be happy to assist with any additional information you need.
Emergency? Speak with an Expert Directly
More of our services
Explore our full range of services to keep your commercial kitchen running smoothly, from grease trap cleaning and converter maintenance to Big Dipper repairs and more. Discover how Phoenix Environmental Solutions can meet your needs.
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